Jeanne E. Kalvar
Louisville, KY 40207
Home:
Email: -jkalvar@kalvar.net-

Education:

MS Degree, Geology Emphasis: Geomorphology
University of Delaware, Newark DE 19711
Graduation: May 1999
GPA: 3.815 out of 4.00
Thesis: Development of Cuspate Meanders on Transgressing Tidal Creeks

BA Degree, English; BA Degree, Geology
Case Western Reserve University, Cleveland OH 44106
Graduation: May 1994 Magna Cum Laude
GPA: 3.54 out of 4.00 (By major: 3.90 English, 3.76 Geology w/ transfer credit)

Relevant Skills:

Professional Writing and Editing: Advanced, graduate-level training in scientific writing and editing. Excellent writing and proofreading skills. Solid understanding of many common word processing, communications and desktop publishing software packages. Academic experience in library and computer-aided research. Professional experience in technical and process documentation and diagnostic development.

Geology Field and Laboratory Skills: Field mapping, stratigraphic section and cross-section work in DE, KY, WV, OH, and WY. Training in hydrogeological, environmental, and geophysical field methods including wet chemistry, mass spectroscopy, computer modeling, statistics, seismicity, gravimetry and electromagnetic ground penetration methods, well-logging, and surveying. Thesis-related experience in surveying and modern geomorphology field methods and the development of mathematical models. Excellent ability to understand fundamental geological principles and to communicate them effectively.

Computer Skills: Extensive experience in Access development, web design, and software testing. Experience in multiple operating systems (DOS, UNIX, Windows, Macintosh) and productivity programs: word processors (MS Word, MS Works, WP), spreadsheets (MS Excel, Lotus), databases (Access, SQL, Jet), reporting tools (Brio, Expert Advisor, Crystal Reports, MS Powerpoint, Rational ClearQuest), desktop publishing (Photoshop, MS Publisher, Paintshop Pro), and telecommunications (TCP/IP, Netscape, IE). Programming skills in C, HTML, VBA, Unix, and JAVA. Computer care, maintenance, and installation, including NT, Win 2000 and SQL 6.5 and 7.0 servers. Hardware installation and basic troubleshooting.

Business Skills: Professional experience in process analysis, process design, project design and implementation, quality assurance testing, and business reporting. Experience in designing and administrating problem management and change control, including testing and rollouts for software and processes. Experience in creating reports and documentation and developing markers to evaluate progress in new change and problem control processes. Working with a team to improve diagnostics use and problem reporting company-wide. Certified in the Wolfpak process design method.

Jeanne E. Kalvar
(303) 776-1728

Employment History:

Quality Assurance Lead Present- July 2001
Waterstone Environmental Hydrology and Engineering, on assignment to Arcadia Consulting
Melissa Taylor, Project Manager
1650 38th St., Suite 201 E, Boulder, CO 80301 (303) 444-1000
Created from scratch a systematic and thorough QA process for a new DOE-approved SQL-based software product. Created utility defect-tracking, test-case tracking, and enhancement tracking software to assist the QA process. Implemented systematic release schedule and performed full QA for the primary database management software used at a major nuclear site.

Corporate Webmaster Aug 2000- Dec 2000
Ceridian Employee Services
David Corrigan, Development Manager
Suite 200, 782 Springdale Drive, Exton, PA 19341 (484) 875-4400
Collected and proofed technical notes from development and quality assurance. Formatted and uploaded completed notes to a subject-ordered, 9000-page corporate intranet site to form a knowledge base for sales, support, development, and QA. Maintained the intranet server and site security. Provided regular reports to management on site status.

Quality Assurance Analyst Aug 1999-Aug 2000
Ceridian Employee Services
John Woodman, Quality Assurance Manager
Suite 200, 782 Springdale Drive, Exton, PA 19341 (484) 875-4400
Performed quality assurance testing on Ceridian's payroll software product. Prepared multiple testing computers, including SQL databases, operating systems, and networks. Designed and documented testing strategies, including time-testing. Implemented Rational ClearQuest testing suite for QA use.

Process Analyst June 1998-July 1999
Interim Technologies, on assignment to Zeneca Pharmaceuticals.
Karl Jorgenssen, Manager AG Information Services.
1800 Concord Pike, Wilmington DE 19850 (302) 886-5086
Designed and implemented processes for problem resolution and problem passing between first, second, and third tier technical support. Designed and implemented processes of change control within Zeneca AG IS. Created 5000+ record asset tracking system using MS Access and VBA. Developed definitions and best-practice procedures across Zeneca. Wrote extensive documentation and common solution sets for first and second tier technical support. Designed new processes and rolled out a new software package for a research site in California. Tested multiple versions of Tivoli Problem Management Suite for the business environment. Acted as third tier support for Microsoft applications, and documented new software processes.

Computer Helpdesk Technician June 1996-June 1998
Interim Technologies, on assignment to Zeneca Pharmaceuticals.
Rich Hartland, Manager ZC&TS Helpdesk.
1800 Concord Pike, Wilmington DE 19850 (302) 886-3998
Answered questions regarding Microsoft products, IBM and VMS/Allin1 networking, and computer hardware for a 3000+ professional user community. Created extensive training documentation for new hires.

Teaching Assistant Department of Geology Sept 1994-May 1996
Dr. Allan Thompson, University of Delaware, Newark DE 19711 (302) 831-2586
Taught introductory-level geology labs to 100+ students per semester

Secretary Caldwell Staffing Services July 1995-Aug 1995
Caldwell Staffing, Newark Shopping Center, Newark DE 19711 (302) 731-1111

Computer Laboratory Technician LIT Sept 1992-May 1994
Eric Meyer, Library Information Technologies (206) 368-8989
Case Western Reserve University, Cleveland OH 44106